Upgrade shambles

[Anonymous]

Has anyone else been experiencing the ludicrous circus that is upgrading to the iPhone 5 where you get a different answer off everyone you speak to at O2 but the outcome is always the same DISAPPOINTMENT.

They take your money very efficiently but it's a shame they aren't so efficient in actually delivering the handset to you. After originally seeing the phone in stock on the website over a week and half ago and that I would have it in 3 - 5 working days, then given two delivery dates I am now told it could be as much as 21 days after ordering.

Customer services are a joke if you didn't chase you wouldn't hear anything and the complaints department don't exactly rush to get back to you.

If you have had similar experiences I would love to hear about it

[Anonymous]

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@Liquid wrote:
Which one have you ordered?

Is it the black 16 or 32gb? They were the hardest to get ahold of last time.

Great idea steersy

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Look at me being all helpful. 

[Liquid]

Haha first time for everything ey steersy

Damn black iPhones:( I'm sure it will be sooner than that. Still a long way from next day delivery though:(

Try steersys idea if they can freeze your handset at a good price then I guess at least your not losing money while waiting.

[Anonymous · Accepted solution]

I will look into it tomorrow.  Thanks

Apologies again for earlier. Signing off now

[Anonymous]

your are crazy selling your phone to any of the recyclers, they give you nothing for it, on ebay you will get 3 times what the recyclers will give you..all those companies are scams

[perksie]

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@Anonymous wrote:
your are crazy selling your phone to any of the recyclers, they give you nothing for it, on ebay you will get 3 times what the recyclers will give you..all those companies are scams

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I don't know about the others but every penny O2 make from recycling goes to charity.

[Liquid]

I agree you can make more on eBay. However the market is flooded with iPhone 4 so they're cheap enough to buy refurbed I doubt you'd make too much on eBay considering the extra hassle and massively increased chance of fraud.

[Anonymous]

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@Anonymous wrote:
your are crazy selling your phone to any of the recyclers, they give you nothing for it, on ebay you will get 3 times what the recyclers will give you..all those companies are scams

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Only a complete moron would by a £200 phone off ebay. (ring any bells). 

O2 recycle offer £130 cash for a 16gb Iphone 4 and you can buy a paperweight iphone 4 16gb for under £200 off fleabay. 

Hardly 3 times as much, as for it being a scam I think you need to do some research.

I hate ignorant posters.

[Anonymous]

maybe not a scam, i never checked or knew about the iphones, but after looking into it about other handsets i was shocked to see what was offered and also read loads of reviews of certain companies who take the phone then try and tell you it was damaged or was to badly scratched up for them to give what was quoted, i made a lot more money 3 times what any of the recyclers were offering, you would get more off your mates in some cases because they offer so little, and there are plenty of morons on ebay who buy lots of phones for crazy prices even broken ones for crazy money, i have sold lots of nokia handsets through ebay and made good money, i just think that all the recycler companies offer very little in comparison to what things cost and sell for, even the cd and dvd sites are offering less than a quid for cd's dvds and games..

[Anonymous]

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@Anonymous wrote:

maybe not a scam, i never checked or knew about the iphones, but after looking into it about other handsets i was shocked to see what was offered and also read loads of reviews of certain companies who take the phone then try and tell you it was damaged or was to badly scratched up for them to give what was quoted, i made a lot more money 3 times what any of the recyclers were offering, you would get more off your mates in some cases because they offer so little, and there are plenty of morons on ebay who buy lots of phones for crazy prices even broken ones for crazy money, i have sold lots of nokia handsets through ebay and made good money, i just think that all the recycler companies offer very little in comparison to what things cost and sell for, even the cd and dvd sites are offering less than a quid for cd's dvds and games..

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You have heard of business before? DO you expect them to offer the going retail price?

O2 recycle will price match any other company and there profits go to charity. Ebay is a disease for the stupid and it is infecting more and more hourly. 

Start living in the real world rather the digital one.

Galaxy s2 o2 recycle £130 cash ebay £180 ( does not include P&P plus paypal costs)

Sorry but you are wrong and talking utter nonsense. 

Quick to back down from your scam remark. You are just making yourself look stupid.

[Anonymous]

Yes ok whatever you say I am stupid ebay is a disease you are just a think you know it all o2 nerd that sits around waiting to (allegedly) correct people when they post. My point was you can make more on ebay and it was correct so just accept it...:)