Upgrade phone expected 30/3/2020

[Growlanator]

Been waiting for what seems like an eternity for my new phone since I pre-ordered it and the due date for it to arrive in store is the 30/3/2020.
IF the UK goes into lock down before that would the store hold my phone or would it be returned ASAP and my order cancelled?

[MI5]

@Growlanator 

There's no indication that the UK will go into lockdown at all but if it did, how could they return any orders to anywhere?

Don't worry, your phone would be kept safe for you to collect after all this madness has gone away. 

[Growlanator]

Think I'm panicking a little, just frustrated and worried with waiting so long for the ruddy thing lol

[MI5]

Understandable in the circumstances.
Hope all goes ok for you.

[Growlanator]

Well, since the lockdown has happened and I'm getting 0 communication from 02 does anyone have any suggestions?

[MI5 · Accepted solution]

@Growlanator 

https://community.o2.co.uk/t5/Welcome-News/Store-Click-amp-Collect-Orders-Update/m-p/1309351/highlig...

[Growlanator]

Thanks for the heads up, much appreciated

[MI5]

Best of luck mate

[Growlanator]

Seems I might need it lol, out of stock (again) ..... so much for pre-ordering it a month ago