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Upgrade out of stock and billing

Gildan
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Hi

 

I've upgrade to a new device and device plan and both should have now had their final payments. The new device is currently out of stock, will I only be charged for the new device plan and then the device when it comes into stock and does the plan then start from there whilst the new airtime plan starts now ?

 

Thanks.

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MI5
Level 94: Supreme
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@Gildan 

everything should start when the new device is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127421 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

@Gildan 

everything should start when the new device is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Gildan
Level 1: Joiner
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Thanks for the reply.

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