Solved: Re: Upgrade out of stock and billing

Gildan · ‎07-03-2022

Hi

I've upgrade to a new device and device plan and both should have now had their final payments. The new device is currently out of stock, will I only be charged for the new device plan and then the device when it comes into stock and does the plan then start from there whilst the new airtime plan starts now ?

Thanks.

MI5 · ‎07-03-2022

@Gildan

everything should start when the new device is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-03-2022

@Gildan

everything should start when the new device is dispatched.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Gildan · ‎08-03-2022

Thanks for the reply.

O2

Upgrade out of stock and billing

i want VAT bills

Upgrade

My mum got scammed and o2 are doing nothing about ...

Change Direct Debit details (new bank)

O2 refresh upgrade with ongoing device plan