cancel
Showing results for 
Search instead for 
Did you mean: 

Upgrade /order

Michal95
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hello, yestarday I make a upgrade my plan, I order a new Phone and I pay for next Day delivery, I can't track my order. Could you tell me what happened with my order?
Message 1 of 7
823 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Michal95 

You need to call O2. It's likely your phone is out of stock.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

Best one to call is 0800 587 4005

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 7
817 Views
6 REPLIES 6

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @Michal95 

You need to call O2. It's likely your phone is out of stock.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

Best one to call is 0800 587 4005

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
818 Views

Michal95
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
How my phone can be out of stock when yestarday was AVAILABLE?
Message 3 of 7
816 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Michal95 

O2's stock system is NOT live. It will often show in stock when it actually isn't.

The only way for you to find out is to contact O2 on the number I gave above.

Veritas Numquam Perit

Girl in a jacket
Message 4 of 7
813 Views

Michal95
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Okey, so I want refund for "next Day deliver"
Message 5 of 7
801 Views

bigdavie88
Level 9: Fired up
  • 144 Posts
  • 1 Topics
  • 14 Solutions
Registered:
You do realise this isnt actually o2 your speaking to?

This is a public forum to provide basic assistance.

You need to call customer services.
Message 6 of 7
797 Views

Cleoriff
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

You will be able to get a refund for late delivery. Contact O2 on the number I gave above @Michal95 

Veritas Numquam Perit

Girl in a jacket
Message 7 of 7
766 Views