Solved: Upgrade new phone

Suzanne · ‎28-07-2020

If I upgrade to new handset from SIM only contact can I keep my number? Tia

MI5 · ‎28-07-2020

@Suzanne wrote:
Thank you again so i put my SIM in new phone?

Yes, that's it exactly @Suzanne

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-07-2020

@Suzanne

Yes, upgrades automatically retain the original number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Suzanne · ‎28-07-2020

Thank you sorry if i sound thick so if i got o2 sim only and having new device I will keep my number as new SIM is coming woth phone thank u again

MI5 · ‎28-07-2020

@Suzanne

Just use your current sim as the new contract will be updated on it anyway.

As long as it fits, that's the easiest way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Suzanne · ‎28-07-2020

Thank you again so i put my SIM in new phone? Think I understand now haha i dont know why i do this to myself haha

MI5 · ‎28-07-2020

@Suzanne wrote:
Thank you again so i put my SIM in new phone?

Yes, that's it exactly @Suzanne

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Suzanne · ‎28-07-2020

Thank you

MI5 · ‎28-07-2020

You're welcome 😊

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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