Upgrade monthly rolling Airtime plan

[DJ5]

All the device plans come with monthly rolling airtime plans.

Will it be possible to upgrade or change tariff of the Airtime plan before I pay off the device?

Wondering since it’s a monthly rolling plan and doesn’t seem to have minimum term.

[Cleoriff]

@DJ5 

No you can choose a Big Bundle if you wish.All info is in this guide. https://community.o2.co.uk/t5/Welcome-News/Pay-As-You-Go-Introducing-quot-Rolling-Plans-quot/m-p/157... 

If you need further help then contact O2.

You should contact the sales team as they can help you with that – message them on Social Media  -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[MI5 · Accepted solution]

@DJ5 

As you are asking about monthly contracts....

The info on custom plans is here https://www.o2.co.uk/custom-plans

The airtime plans are rolling and can be flexed once every month, however, they are tied to your device plan for two years, so you cannot cancel the airtime plan unless you pay off the device plan first. 

After two years, the device and airtime are delinked, so you can cancel the airtime and continue paying the device if you wish and have taken the device plan over a three year period.

[DJ5]

Thanks @MI5.

Yes, wasn’t planning to cancel just upgrade/migrate to different tariff. But from the link it looks like I can flex once a month only to the plans available with the device which unfortunately are not so great value for money compared to standalone sim only plans 😞

[MI5]

@DJ5 

You can only do that after two years or if you pay off the device plan first.