Upgrade issues

[Barb1]

I did an upgrade on my phone today via the online chat at MyO2 but I think that I have been mislead to believe that I have been offered a better deal than what it actually is. How can I get in contact with someone to discuss my concerns

[Bambino]

@Barb1 Customer service numbers are in the link below. Not easy getting through so you'll have to have patience and perseverance.

Guide: Coronavirus Community Help and Support 

[madasaf1sh]

@Barb1

You will have to call o2 Customer Services or Sales, on 08442 02 02 02 you should have also received an email with full details of what you have agreed to.

[Barb1]

Thank you.
It's impossible to get through!