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Upgrade from Sim only

Katiesadler
Level 1: Joiner
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on ‎09-05-2020 11:49

on ‎09-05-2020 11:49

Hi

I have 2 Sim only contracts. Bills are paid on time so on.

I tried to upgrade to a new handset today but they said I had to wait another 34 days, but I can add more Sim onlys if needed!

My phone is broken hence why I tried too upgrade. Would retentions have any poke on this.. Ee have offered me a full contract no problem

Thanks

Katie
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MI5
Level 94: Supreme
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on ‎09-05-2020 12:23

on ‎09-05-2020 12:23

@Katiesadler 

Call 202 and speak to upgreades.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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