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Level 1: Joiner
Posts: 2
Registered: ‎23-05-2016
Accepted Solution

Upgrade data query.

Hi. I’m wanting to upgrade to an iPhone 11 128gb. The minimum data on the options I can select for that is 5G. However I don’t need that much data and want to make my monthly airtime payment as small as possible.
Does anyone know how it is possible that I can continue on my current airtime plan of 2G of data when ordering the new iPhone?
Thanks
Posts: 108,871
Topics: 561
Solutions: 14,414
Registered: ‎04-04-2012

Re: Upgrade data query.

@Upgradeoptions 

The only way is to buy the phone outright.

If choosing a new phone on refresh, you have to choose from the data options given.

A different phone may allow you a smaller data package though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎23-05-2016

Re: Upgrade data query.

Ah thanks very much for that. Yes the smaller iphone 11 offers a 1G data allowance, but I want the bigger phone and 2G of allowance. 
I'll weigh up if I want to buy the phone outright then to reduce my airtime or not. 
So I will be able to just carry on with my plan if I buy a new phone from apple, so you think? Just swap the sim?

thanks

Posts: 108,871
Topics: 561
Solutions: 14,414
Registered: ‎04-04-2012

Re: Upgrade data query.


@Upgradeoptions wrote:

So I will be able to just carry on with my plan if I buy a new phone from apple, so you think? Just swap the sim?

thanks


Yes, you can do that @Upgradeoptions 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)