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Upgrade confusion

Wizard71
Level 1: Joiner
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‎27-01-2024 16:46 - edited ‎27-01-2024 17:16

‎27-01-2024 16:46 - edited ‎27-01-2024 17:16

Hi, I have 2 numbers on my account. I've just received my S24 ultra upgrade but it's been associated with the wrong number (my mistake) I've since discovered that the number I wanted it on is now out of contract. Is it possible to transfer that number over so I can keep it instead of the other number which I don't use anyway? Like a internal number port i guess?

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MI5
Level 94: Supreme
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on ‎27-01-2024 17:15

on ‎27-01-2024 17:15

@Wizard71 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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