
on 31-10-2013 09:57
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on 31-10-2013 09:57
Hi I have been called and Text several times now from a company called Buzz uzz O2? The text number looked like it came from O2 88802!
They are calling me about upgrading my phone are they contacted to do this by O2 or is it a scam?
I didn't give any information out when I got the first call and told them to email me - then I received a text asking me to text back and someone would call (as it looked like it was from O2 I text back) the caller then said they were Buzz uzz O2. I have a mobile number for them if it is a scam and you want to report this.
Thanks
Maria
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on 31-10-2013 10:09
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on 31-10-2013 10:09
It could be many different firms using this code:
Don't respond to them.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 31-10-2013 10:09
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on 31-10-2013 10:09
It could be many different firms using this code:
Don't respond to them.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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on 31-10-2013 10:12
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on 31-10-2013 10:12
O2 online/shops, CPW etc.....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

31-10-2013 10:14 - edited 31-10-2013 10:18
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31-10-2013 10:14 - edited 31-10-2013 10:18
Here is O2's official link on spam.
http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...
http://www.o2.co.uk/support/generalhelp/howdoi/safetycontrolandaccess/spam
Also if you have call/text blocking facilities in your phone then perhaps add them to it.

on 24-06-2014 15:18
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on 24-06-2014 15:18
I have had one of these calls and they called saying they were reviewing my o2 account and did not mention the fact that they were buzz . They knew all my account and tarrif details , How they got this information bothers me as they even have my billing address too. So as they have all this detail do they also have access to my bank details ? Why have o2 given them my account and tarrif details ?
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on 24-06-2014 15:23 - last edited on 13-06-2017 14:04 by MercedesS
Hi
They give access to trusted partners.
You can ask them to remove you from this by writing to Telefónica UK Limited
Correspondence Department
PO BOX 694
Winchester
SO23 5AP
and by changing the preferences in your Myo2
A similar thread http://community.o2.co.uk/t5/Discussions-Feedback/Hounded-at-Renewal-Time-Questions/m-p/671431/highl...

on 24-06-2014 18:24
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on 24-06-2014 18:24
After all you can set up an account and terminate an account by phone so why not amend marketing preferences?
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on 24-06-2014 18:46
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on 24-06-2014 18:46
I have only ever un-ticked everything in "My O2" and never been bothered.....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 24-06-2014 18:58
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on 24-06-2014 18:58
@MI5 wrote:
Writing in is probably "belt and braces".
I have only ever un-ticked everything in "My O2" and never been bothered.....
So advice please to me (and others who may be wondering) ....what exactly do I need to untick?
I do know after all these problem threads, I wont be interested when it's my upgrade time (February)...but it would be nice NOT to be bothered by these folk
Veritas Numquam Perit
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on 24-06-2014 19:04
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on 24-06-2014 19:04
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

