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Upgrade SIM only to phone

Anonymous
Not applicable
Hello just started my 12 months SIM only just like to know can I upgrade early to a phone.
Message 1 of 18
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MI5
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You can after 3 months.
https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-...

But, if less than 14 days you can cancel thesimo (just pay for what you've used) and then apply for a full tariff without waiting, as long as you have good credit rating you should be OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 18
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MI5
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You can after 3 months.
https://www.o2.co.uk/termsandconditions/mobile/sim-only-upgrade-to-refresh-after-3-months-terms-and-...

But, if less than 14 days you can cancel thesimo (just pay for what you've used) and then apply for a full tariff without waiting, as long as you have good credit rating you should be OK.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 18
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Anonymous
Not applicable
Will it tell me on myo2 or do I have to ring them up
Message 3 of 18
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MI5
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You'll have to contact them as it won't automatically show up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 18
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Anonymous
Not applicable

It will only show up in myo2 after the initial 3 month period 

Message 5 of 18
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Anonymous
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Iv had a 12.month sim. Only and it shows in my O2 as I can upgrade straight away
Message 6 of 18
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MI5
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@liggerz87 wrote:
Iv had a 12.month sim. Only and it shows in my O2 as I can upgrade straight away

When did you start the contract?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 18
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Anonymous
Not applicable

@Anonymous I used to have a 12 month Sim Only a few years ago before Refresh was brought in & it only showed up in myo2 3-6 months after being on it

Message 8 of 18
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Anonymous
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I have only started
Message 9 of 18
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Anonymous
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@Anonymous You will have to wait then 

Message 10 of 18
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