Solved: Re: Upgrade Palarva!

Anonymous · ‎28-12-2012

I have been eligible for an upgade since Oct, but having tried several times I am now sick of getting passed pillar to post each time.

I have been with O2 for over 10 years and everytime I call them they tell me I'm on a Pay & Go deal (No I Am Not!) let me just check your details, oh no your not, let me pass you to another department! Why have I put up with this nonsense for 10 years?

I want to upgrade! I want an email address to comlain to! I want a proper service that I have been Paying for!

I want to leave but want to keep my number! Fed up with this!

jonsie · ‎28-12-2012

Comlaints here:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Liquid · ‎28-12-2012

So what happens once you get to the next department?

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

jonsie · ‎28-12-2012

Comlaints here:

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

adamtemp64 · ‎28-12-2012

If you want to complain follow the complaints process here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

What info is shown in your my-o2 account for upgrades etc

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

O2

Upgrade Palarva!

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VAT BILL

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