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Upgrade Checkout error

Lisa1986
Level 1: Joiner
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I’ve upgraded today and everything went through apart from when i tried to checkout of my saved basket, it comes up with what you’ve chosen is no longer available even though it says the phone is in stock.. the adviser told me to try a different browser which i did, however that didn’t work. I got told to leave it a little and try again but that again hasn’t worked.


Has anyone had this trouble before?

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MI5
Level 94: Supreme
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@Lisa1986 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Lisa1986
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Thanks for the info, rang them and there is a technical issue going on, hopefully will be sorted in a couple of hours

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MI5
Level 94: Supreme
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Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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