Solved: Upgarde/change to sim only

KarenT · ‎01-06-2017

I have paid off my device plan and would like to sign up for sim only contract for 12 months.

Firstly will this be included in the offer from 15th June to use my monthly allowance when in Spain at no additional cost each day?

Also would I still be able to use an NHS discount on sim only?

MI5 · ‎01-06-2017

Hi @KarenT Yes you can change to simo but you need to call customer services http://www.o2.co.uk/contactus

Yes, you will get roaming in Spain at no extra costs but no, you cannot use NHS discount on a simo tariff I'm afraid. It's only for refresh tariffs

https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-H...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎01-06-2017

Hi @KarenT Yes you can change to simo but you need to call customer services http://www.o2.co.uk/contactus

Yes, you will get roaming in Spain at no extra costs but no, you cannot use NHS discount on a simo tariff I'm afraid. It's only for refresh tariffs

https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-H...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Upgarde/change to sim only

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