Solved: Upfront fees

Anonymous · ‎13-10-2017

I've had 2 upfront fees taken from my account and no notification to say whether my application was successful or not

MI5 · ‎13-10-2017

You need to speak to o2 about this but also check your emails for any confirmation (look in spam too).
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎13-10-2017

You need to speak to o2 about this but also check your emails for any confirmation (look in spam too).
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎17-10-2017

How did you get on with customer services @Anonymous? Were they able to advise what the charges were for?

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