Upfront fee

[Anonymous]

Hi can someone tell me if I have to pay a upfront fee if I'm upgrading please.

[Anonymous]

@Anonymous It will be depending on whether the phone & tariff you want requires it but usually yes you have to pay upfront 

[Cleoriff · Accepted solution]

@Anonymousif you look in the shop at the device you want... it will tell you the upfront fee for each phone https://www.o2.co.uk/shop

Some customers also have to pay a further deposit ...depending on your credit rating

[jonsie]

.... although there are some phones with little or no upfront cost. It can depend on the tariff you choose.

[Martin-O2]

Welcome to the forums @Anonymous  Any idea which phone you're going for? 

[viridis]

To be fair, a retention call can magic away most upfront costs if polite enough.

[Anonymous]

Hiya and thank you im hoping to have the samsung galaxy s8 plus

[MI5]

Good luck and let us know if you get a deal

[jonsie]

Good choice, hope you get a deal that suits you 😀

[Martin-O2]

That's a great phone @Anonymous! I'm on the S6 currently but going for the S8 when I upgrade. Keep us updated on the deal you go for