Solved: Update carrier settings for roaming

Aristia · ‎18-09-2018

I went abroad last year and couldn't tell my family I'd landed because I'd switched from an iphone to android and my O2 account was set up for the iphone still. Is there anywhere I can change my device without taking up the time of a support agent? I've again switched back from iphone to android; pretty sure I've made up my mind now hehe.

jonsie · ‎19-09-2018

Needs the standard data bolt on surely.. If I read correctly the OP has switched again to android?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎18-09-2018

You need to call to get them to put the iData bolt on on your contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Aristia · ‎18-09-2018

Ah, ok I was hoping to avoid that but I shall plod on with it Such a simple thing ought to be included in your account page.

MI5 · ‎18-09-2018

I agree.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎19-09-2018

Needs the standard data bolt on surely.. If I read correctly the OP has switched again to android?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

Update carrier settings for roaming

Roaming in Italy

Leaving o2

Data abroad

New mobile number

Using phone to USA