Upcoming bill

[Ash21]

I’m being charged £18 on my next upcoming bill due to minutes but this confuses me as I have unlimited calls and texts?

[Bambino]

@Ash21 You should be able to see what the extra charges are on your MyO2 page: http://www.o2.co.uk/myo2

If the charges aren't there, or you disagree with them you'll need to speak to customer service.

Guide: Coronavirus Community Help and Support 

[jonsie]

You must have called numbers not covered by your allowance.

Check here to see if you can recognise any possible charges

Guide: Your Allowances - what is and isn't included