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Level 1: Joiner
Posts: 1
Registered: ‎01-02-2019
Accepted Solution

Unwanted charges

I have been charged £12 this month by Taptronic.  I have no idea what this is and wondered how to stop these charges

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Posts: 104,076
Topics: 552
Solutions: 13,445
Registered: ‎04-04-2012

Re: Unwanted charges

[ Edited ]

@Kazla see help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here https://payforitsucks.co.uk/ 

Forum petition here too https://community.o2.co.uk/t5/Discussions-and-Feedback/Premium-rate-services-petition-to-O2/td-p/118...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Unwanted charges

Hi @Kazla, I hope all the information in the links above help you get this sorted, but please do let us know if you have any other questions slight smile

 

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