Re: Unsuspected over bill!

1021 · ‎08-05-2024

Unrecognised bill well over price

i have not ran this bill up why has this all of a sudden went up in price. I will leave 02 as I have a 0p spending cap on my account

MI5 · ‎08-05-2024

@1021

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

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RPI - 2024

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎08-05-2024

You should be able to see detail for these transactions in your MyO2, @1021 - if it is working for you: https://accounts.o2.co.uk/signin

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O2

Unsuspected over bill!

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essential plan

O2 & Virgin Media

why is my bill always higher than my tariff?

Travel bolt on for the USA

Cancelling my contract and notice period and PAC.