Unreasonable Contract

[Anonymous]

Hi I am writing to complain about my contract I get 900 mins unlimited texts and a 500MB Internet bolt on totalling £42, this is for an iPhone4 8GB. For this price other companies do so much better, eg three do 1000Mins 5000 Texts and unlimited Internet for £40. Even ,y iPhone 5 contract is better than this for the same price from Vodafone. Is there anyway mine can be made to be more reasonable? I understand it's a older contract but my Vodafone contract from two years ago wad an iPhone 4 16GB and had better mind and net than this for £40.

[Anonymous]

Problem is you agreed to a contract that was ok when you took it out last year, companies will always aim to provide a better deal than a competitor.  You definitely won't find any movement on the contract whether to reduce the payment or up the minutes/internet - the cost would have been set against the handset provided and lets face it iphones aren't exactly cheap!!  If you had a Vodafone contract with a better phone and better tarrif etc and you've had that for 2 years, why didn't you take out a second contract with them for your sister?  Often mobile providers will be happier to provide a second line against an already established account.  Just wondering about the latter tbh.

[MI5]

If you check your account in "My O2" you might have the option to reduce your tariff which will reduce your costs but also the amount of minutes/texts you get.

[Anonymous]

Thanks for the reply VickieF i never thought about that at the time to be honest it was abit of a rush to get her a phone as her last contract had ended. Thank you for the reply though was very definitive and helpful had i gotten this from one of the others we wouldnt have a two page thread now I will just wait another year and take out a new contract with a better provider.

[Liquid]

Another option would be to see how much you can get for the phone it may be enough to pay off the contract it even a large chunk of it. Then you'd be free to get a more competitive tarif

[Anonymous]

The price is right for the contract that was chosen, just because you don't want to pay the reasonable amount doesn't mean you can get out of it, especially after a year when its a 2 year contract, next time read the small print, look at the tariffs carefully or go on simplicity or pay as you if you will choose a high end phone, you have to accept the reasonable cost

[perksie]

All you can do is ring O2 and ask if you can reduce it, but I doubt they can.

[jonsie]

Give them a call, you don't ask you don't get.

[Liquid]

You could always downgrade the tariff if your on an older contract your not bound by the latest T&Cs. (You'll be able to downgrade)