Re: Unlocking

Robbieraven · ‎20-09-2018

I asked for my phone to be unlocked about 6 days ago and O2 said about 24hrs maybe 7 days, which one is it? How can I find out the progress of my request?

Cheers

MI5 · ‎20-09-2018

You will need @EmilieT to help as there are some problems currently.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎20-09-2018

Hi @Robbieraven, I just sent you a Private Message now to get a few more details so we can check on our end what's happening with your request

Cheers @MI5 for the mention!

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