on 30-07-2024 16:58
I have forgotten my SIM unlock code and have one attempt left. What can I do?
on 30-07-2024 17:04
You'll need your PUK to unlock it.
https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone
The Automated call line also works for PUK.
Call 202 from any O2 mobile (or 0344 809 0202 standard UK rate from any other phone)
and say or key in your own phone number when prompted.
when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 3 Your PUK will be read to you, so have a pen and paper handy.
on 30-07-2024 20:56
on 30-07-2024 20:59
Won't be able to receive code to login to MyO2 so there was no point in me posting that option.
on 30-07-2024 21:15
on 30-07-2024 21:15
MyO2 App has never prompted for a code to login - just the Web view does that.
30-07-2024 21:27 - edited 30-07-2024 21:31
30-07-2024 21:27 - edited 30-07-2024 21:31
Not so for everyone.
and their app will be on their phone which they won't be able to access.
Anyway, I'm sure they were sorted 4 hours ago......