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Unlocking my Sim pin

Inversnecky
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I have forgotten my SIM unlock code and have one attempt left. What can I do?

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MI5
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@Inversnecky 

You'll need your PUK to unlock it.

https://www.o2.co.uk/help/device-and-sim-support/unblock-your-phone

The Automated call line also works for PUK.

Call 202 from any O2 mobile (or 0344 809 0202 standard UK rate from any other phone)

and say or key in your own phone number when prompted.

when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 3 Your PUK will be read to you, so have a pen and paper handy.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
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pgn
Level 76: Forum Legend
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Also in your MyO2, screenshots from the App below, @Inversnecky 1000023023.png

---

1000023022.png

Good luck!

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MI5
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Won't be able to receive code to login to MyO2 so there was no point in me posting that option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
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pgn
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MyO2 App has never prompted for a code to login - just the Web view does that.

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MI5
Level 94: Supreme
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Not so for everyone.

and their app will be on their phone which they won't be able to access.

Anyway, I'm sure they were sorted 4 hours ago......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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