Solved: Unlocking a IPhone 6 which is out of contract

BobLondon · ‎18-06-2025

Called 202 and was informed I would receive a code within 72 hours. Of course no code received after waiting 3 weeks!

Called again 5 days ago and customer services said they will fill in a form and within 72 hours I would receive a code - surprise surprise, 5 days later, still no response either by SMS or email.

Any idea how to get any service from O2 customer “service”??

MI5 · ‎18-06-2025

@BobLondon

There is no code for iPhones.

Process is here Guide: Unlocking an O2 phone to use a different SIM card

Try on the socials Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-06-2025

@BobLondon

There is no code for iPhones.

Process is here Guide: Unlocking an O2 phone to use a different SIM card

Try on the socials Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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