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1 ACCEPTED SOLUTION
Accepted Solutions
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Hi @KG
Have you tried via this route https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
If you have any problems you could contact customer services. Other than that our Community manager @EmilieT may be able to help....
Welcome to the forum 
- 93188 Posts
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The easiest way is to unlock via My O2 or calling to customer service. It'd you still have difficult after that then maybe @EmilieT Can look at it for you.
- 122832 Posts
- 826 Topics
- 7467 Solutions
Hi @KG
Have you tried via this route https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...
If you have any problems you could contact customer services. Other than that our Community manager @EmilieT may be able to help....
Welcome to the forum
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Hi @KG, and welcome to the forum 
@jonsie and @Cleoriff shared a lot of useful info that should help you progress with your unlocking request, but please do let us know how you get on with it and if you have any further questions!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 
