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Level 1: Joiner
Posts: 1
Registered: ‎02-04-2018
Accepted Solution

Unlock phone

I have an old iPhone 6 that was on a o2 contract that I want to give to my son but I want to use a different provider. How do I go about unlocking the phone?
Posts: 112,293
Topics: 565
Solutions: 14,973
Registered: ‎04-04-2012

Re: Unlock phone

@Kat1 

Help here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Unlock phone

Hey @Kat1, if you follow the steps in the guide above, you should be able to get this device unlocked, but do let us know if you have any other questions please Smiley Happy

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Level 2: Apprentice
Posts: 20
Registered: ‎06-10-2018

Re: Unlock phone

Just try another sim in it first as most phones purchased on O2 after 2014 are already unlocked and the iphone 6 didn't come out till 2015.
You are now 4th in a queue, stop pushing. All our calls are recorded for training purposes so don't do anything stupid.
Huawei Honor 8x
Posts: 112,293
Topics: 565
Solutions: 14,973
Registered: ‎04-04-2012

Re: Unlock phone


@pedrobedro wrote:
Just try another sim in it first as most phones purchased on O2 after 2014 are already unlocked and the iphone 6 didn't come out till 2015.

It was April 2018 that they announced that they would no longer be locking phones, but yes, as per the unlocking guide,, trying another sim is the first step to try.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)