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Unlink my account

Rainy56
Level 1: Joiner
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Hi,

I’ve just been looking to upgrade and I saw on the bottom of the info that it would be unlinked after 24 months. I’ve put in for a 36 month contract.

Can anyone explain what this means please? Thanks in advance 

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MI5
Level 94: Supreme
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@Rainy56 

It means that after 24 months your device plan and airtime plan are unlinked, so you can cancel your airtime to move to a different provider and still continue to pay for your device monthly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152020 Posts
  • 651 Topics
  • 28909 Solutions
Registered:

@Rainy56 

It means that after 24 months your device plan and airtime plan are unlinked, so you can cancel your airtime to move to a different provider and still continue to pay for your device monthly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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