Unlimited music streaming

[calviin]

Hello again

I am on a 30gb airtime refresh plan and i just noticed i get free music streaming. It didn't mention this in the tariff details when i ordered online and looking at other tariffs it doesnt state you get this. I would of gone with a lower GB tariff as i only went for 30 as i knew i was going to subscribe to apple music.

Does anyone know if you get free music streaming with all iphone contracts?

[jonsie]

Do you still have the iphoneX as you were considering sending it back under the 14 day change of mind and getting the S9 plus?

Are you sure it was a 30GB deal because now there are only 25 and 50GB deals with no mention of free music streaming? Presumably this was a special offer?

[calviin]

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@jonsiewrote:

Do you still have the iphoneX as you were considering sending it back under the 14 day change of mind and getting the S9 plus?

Are you sure it was a 30GB deal because now there are only 25 and 50GB deals with no mention of free music streaming? Presumably this was a special offer?

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Still have the X. Was too much fuss waiting for jiffy bag and then sending it back then waiting again. Yeah 30gb, I noticed myself it's now gone. It wasnt an offer at the time either, Just magically disappeared

[calviin]

[calviin]

It never  mentioned free music streaming at the time either i only found out because it said i had 5 bolt ons. I can change my tariff on 18th April. I just wanted to find out if the music streaming is included in lower tariffs as i can make my bill cheaper then. Will try live chat tomorrow i think

[jonsie · Accepted solution]

From what I can see there it mentions you get unlimited data to stream the music, not that you get free music.  I'll see if I can find the terms and conditions in the morning but you should have a copy of them emailed to you when you took out the contract. 

[jonsie]

You would be better talking to customer service on 202 around 8.30am but if you want to use live chat hopefully you will get through to someone who can find that offer. 

[MI5]

As jonsie mentions it’s just the data that’s free, you still need to subscribe to one of the sevices and generally speaking, if you change your tariff, you would lose some of the freebies of the higher tariffs.
If you were to select a different tariff in your MyO2 it would warn you what was going to change before you hit the confirm button.

[Cleoriff]

@calviinif you say all your 30gb of data is gone, it's probably because of the 'free music streaming' which might not be free if you go over your allowances?

I'm sure you can check that out in My O2 http://www.o2.co.uk/myo2

Info about Flexible tariffs here https://www.o2.co.uk/refresh/flexible-tariffs