Unlimited messages but still being charged

Anonymous · ‎11-10-2013

Although I have unlimited messages I am still being charged for messages that I haven't sent. How does this happen?

viridis · ‎09-07-2015

Just tried, went as sms?

viridis · ‎09-07-2015

jonsie · ‎09-07-2015

Smiley face count for 90 characters out of a sms of 160 charact er s....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-07-2015

Someone is on a wind up here or deliberately trying to feed false info....... (sms)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎09-07-2015

@MI5 wrote:
Someone is on a wind up here or deliberately trying to feed false info....... (sms)

Thank god you said that...I was getting quite confused. As you know it doesn't take much nowadays...

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