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Unlimited messages but still being charged

Anonymous
Not applicable

on ‎11-10-2013 13:25

on ‎11-10-2013 13:25

Although I have unlimited messages I am still being charged for messages that I haven't sent. How does this happen?
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viridis
Level 56: Guvnor
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on ‎09-07-2015 15:31

on ‎09-07-2015 15:31

Just tried, went as sms?
Message 11 of 15
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viridis
Level 56: Guvnor
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on ‎09-07-2015 15:34

on ‎09-07-2015 15:34

Screenshot_2015-07-09-15-33-24-1.png

Message 12 of 15
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jonsie
Level 94: Supreme
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on ‎09-07-2015 15:47

on ‎09-07-2015 15:47

Smiley face count for 90 characters out of a sms of 160 charact er s....

Social Media Support ~ O2 Facebook Messenger
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 13 of 15
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MI5
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on ‎09-07-2015 16:29

on ‎09-07-2015 16:29

Someone is on a wind up here or deliberately trying to feed false info....... (sms)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 15
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Cleoriff
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on ‎09-07-2015 18:33

on ‎09-07-2015 18:33

@MI5 wrote:
Someone is on a wind up here or deliberately trying to feed false info....... (sms)

Thank god you said that...I was getting quite confused. As you know it doesn't take much nowadays...Confused

Veritas Numquam Perit

Girl in a jacket
Message 15 of 15
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