Unlimited contract

[Anonymous]

I've a unlimited contract but what numbers are free when your calls are unlimited?

[Anonymous]

I don't think there is an actual set limit. Just if you start sending loads of Txts and using loads of minuets. It'll pop up and let them know.

[Anonymous]

Which must be a limit surely otherwise they shouldn't take any notice

[Anonymous]

I know. I can't get my head around it either. I'm on the unlimited+ and when I took the contract out, I was told by the advisor there's no fair usage policy but the fraud team will still be notified if you start using a higher amount. I'm always txting and I've never one been told I'm using to much.

[perksie]

The limit for texts is reckoned to be around 12,000, far more than you could use unless you were spamming.

[Anonymous]

As If I would do you know the limit for calls?

[perksie]

Probably until your use becomes noticeably in excess of most other users!

[Anonymous]

i would go along with that i have unlimited calls and texts and it ends up that i phoned a 0844 number and have been charged for it and i text cokezone with the codes of the bottles of coke and according to o2s customer services thats a premium text so ive been charged for that as well but when i was with vodafone ive never been charged so would advise anyone to read the small print as o2s unlimited contracts arent worth the paper there written on i certainly wont be signing a new contract with them and would advise anyone never to sign up for them 

[perksie]

Most of us here knew that:

http://www.o2.co.uk/support/generalhelp/howdoi/specialnumbers

[Anonymous]

I think it does state on the tariffs that calls to 08 numbers are not included and it does state that texts are for standard uk numbers cokezone is a shortcode and not a standard number

[jonsie]

I'm still not sure why people just totally ignore the small print and dismiss it as irrelevant? Terms and conditions are there to protect both the company and the customer and it's essential people read and understand them.