on 09-06-2021 13:10
Hi all - I recently switched to unlimited data tarrif, thinking it would also give me unlimited data in the European Zone. It looks like in fact with fair usage I can only use 25GB outside the UK in a given month (in the rather small print). Could someone confirm this for me? Also: if that's the case, how can I check how much data I've used, as MyO2 only shows 'unlimited data' and not usage? Thanks! Clare
Solved! Go to Solution.
on 09-06-2021 13:23
on 09-06-2021 13:23
on 09-06-2021 13:23
on 09-06-2021 13:23
on 09-06-2021 13:41
on 09-06-2021 13:41
Yes you are corect that unlimited data tarifs are limited to 25gb when roaming.
You can reset the data counter on your phone to keep track of your usage.
Roaming and data usage within our Europe Zone
3.6. Where you use data within our Europe Zone then this will be subject to a fair usage cap of 25GB (“Europe Zone Allowance").
3.7. Once you have reached your Europe Zone Allowance you will still continue to be able to use your data in our Europe Zone which will be charged at £3.50/GB.
https://www.o2.co.uk/termsandconditions/mobile/unlimited-tariff-terms
on 09-06-2021 13:46
on 09-06-2021 13:46
https://www.o2.co.uk/termsandconditions/mobile/unlimited-tariff-terms
Roaming and data usage within our Europe Zone
3.6. Where you use data within our Europe Zone then this will be subject to a fair usage cap of 25GB (“Europe Zone Allowance")
on 09-06-2021 15:59
on 09-06-2021 15:59
Thank you! How do you change the data counter on the phone? (No doubt obvious, but thought best to ask). Clare
on 09-06-2021 16:16
on 09-06-2021 16:16
Depends on phone but in the data section of your phone settings.
on 09-06-2021 16:41
on 09-06-2021 16:41
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 09-06-2021 17:17
on 09-06-2021 17:17
@gmarkj wrote:......
can set the refresh date and warning limits as you want/need.
That's native to Android now anyway.Would be beneficial if was available to iPhone though.