Solved: Unknown transaction on credit card

Ade1 · ‎01-06-2021

Have a debit in my credit card bill for £60 - it appears as : SP ONLINE CO 02
I have no knowledge of this payment
Has anyone else had anything like this?

MI5 · ‎01-06-2021

@Ade1

Call O2 to see what it's for.
Someone may be using your account fraudulently.
Numbers here Guide: Coronavirus Community Help and Support

8.00am is the best time to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-06-2021

@Ade1

Call O2 to see what it's for.
Someone may be using your account fraudulently.
Numbers here Guide: Coronavirus Community Help and Support

8.00am is the best time to call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Unknown transaction on credit card

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card