Unknown charges

[Cperch83]

I have £20 of charges on my account that I haven’t used? Can you please advise

[pgn]

Check your MyO2 @Cperch83 - accessible via app or via browser  https://accounts.o2.co.uk/signin

[TallTrees]

Hi there @Cperch83 

Welcome to the O2 community 

You can look in MYO2 for the charges 

In the bill each month the items are displayed 

If you need to contact o2 all contacts here 

Guide: How to find help & contact O2