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Re: Unhelpful Support for transferring credit

I purchased the handset from carphonewarehouse because it was much cheaper (£15 at CW vs. £35 from O2) so even if I had to bin new SIM card (and £10 credit) I am still better off. What just winds me up is unability to use what I HAD TO pay for. So far I was reasonably satisfied O2 customer, but it looks like change of supplier is on the horizon.