Unexpectedly high bill

[Alec09]

Hi Team, 

I have an unusually high bill this month.

Please can someone investigate?

I used the tiniest amount of data in Bermuda it appears. Can this not be covered under the deal for using your data abroad for a fixed fee each day?

Thanks,

Alec

[TallTrees]

Hi there @Alec09 

Welcome to the o2 Community forum 

We don't have access to your account 

You can contact 02 customer services here 

Guide: Coronavirus Community Help and Support 

Also you can send them a message on Facebook Twitter or Instagram 

[Cleoriff]

@Alec09 

Info about roaming is in this guide Guide: Roaming MegaGuide 

Did you have O2 Travel on your account?

If you need to contact O2

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.