Solved: Unexpected higher bill

Anonymous · ‎15-11-2017

Unexpected higher bill on a subscription I didn't want how do I get rid of it

Cleoriff · ‎15-11-2017

Hi @Anonymous have a look at this guide https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

Follow the info it provides

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎15-11-2017

Hi @Anonymous have a look at this guide https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

Follow the info it provides

Veritas Numquam Perit

MI5 · ‎15-11-2017

Stop using services outside of your included allowances, if that is the excess charge, but check your MyO2 for a bill breakdown and let us know so we can advise better.
http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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