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Unexpected high monthly bill: using mobile in France

Lesley74
Level 1: Joiner
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Hi, this month's bill is 4 times greater than usual, yet all the calls itemised have been made in the Eurozone - France  - to UK mobile numbers. Any thoughts please?

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MI5
Level 94: Supreme
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@Lesley74 

Two possibilities.

1 - you have exceeded your UK allowances.

2 You have been in France for more than 60 days in any 4 month period?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hi @Lesley74 , welcome to our community. slight_smile How are you doing today? It would be great to hear back from you and know if the troubleshooting above would explain the bill query you had? Let us know if you still need any further help!

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