Unexpected charge

[Anonymous]

hi, I got charged £4.88 for using a service number but have not requested any service. does anyone recognise the 118505 number. is it O2 and is it possible that it could have been activated accidentally. I am new to the world of Android phones and miss my buttons!

[Cleoriff · Accepted solution]

Hi @Anonymous Have a look at this thread. it will advise you what to do

https://community.o2.co.uk/t5/How-to-guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/ba-p/968023

Edited to add...its not a scam I have just checked that number. Its directory enquiries http://www.bt118500.com/118505Info

Calls to 118505 cost £4.99 per call and £1.35 per minute, plus your phone company’s Access Charge.

118 505 is the international directory enquiries number from BT.

So you must have called them at some point...

[Bambino]

@Anonymous Should you ever need to find a phone number again, Google is the easiest way to do it and it's free.:smileywink:

[jonsie]

Those charges are tantamount to grand theft!

[Cleoriff]

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@jonsie wrote:

Those charges are tantamount to grand theft!

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Aren't they just?! Ridiculous. Problem is a lot of people still think directory enquiries are free (as they used to be back in the day)

[jonsie]

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@Cleoriff wrote:

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@jonsie wrote:

Those charges are tantamount to grand theft!

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Aren't they just?! Ridiculous. Problem is a lot of people still think directory enquiries are free (as they used to be back in the day)

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Yes, times long gone unfortunately. Where there's money to be ripped off there's always some shady outfit comes crawling out of the woodwork!

[Martin-O2]

Hey @Anonymous you should be OK if you follow the above advice but if you get stuck at all or just have more questions please ask. 

[Anonymous]

Thank you for that info. 

[Anonymous]

Thank you very much

[Anonymous]

Thank you, ah the good old days LOL