Unexpected charge on my monthly plan

[Viktor]

Good morning. 

I do have a question in regards to my last bill. I don't know why i have been charged £20+ for services i didn't use. I would like to know where this comes from.

The dates are: 06.11.2019 ; 07.11.2019 ; 08.11.2019 ; 08.11.2019 ; 08.11.2019 with total charge of £22.30

Please advice.

Many thanks

[MI5 · Accepted solution]

@Viktor 

Some links that may help you 

Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

www.payforitsucks.co.uk

Speak to customer services if you have any questions relating to the above Guide: How to find help & contact O2 

[JAZZ-trad]

Hi @Viktor
It certainly seems like you have been scammed. Follow links above carefully. You should be able to get your money back. Good luck JAZZ

[TallTrees]

Hello @Viktor
Welcome to the o2 community forum. Hope you are managing to get answers regarding the charges. Let us know how you are getting along. Best wishes TallTrees

[Marjo]

Sorry to hear you had unexpected charges on your bill @Viktor ! Did you manage to find out what they were since you last posted?