Unblocking an IPhone 8. Moving to EE from o2

[Petegardener]

O2 won’t unblock my O2 registered iphone8. I’ve been with o2 for two years with the same phone and number. I want to move to EE but o2 refuse to unblock my phone. They say that only the original owner can do this by contacting them. My daughter is the original owner. I know the account number IMEI number and puk code. Why do they make things so difficult? I’ve had an O2 account since they bought Cellnet

[MI5 · Accepted solution]

@Petegardener 

Complete rubbish.

How to Guide: Unlocking an O2 phone to use a different SIM card 

[jonsie]

Ask your daughter to fill in the unlock request form using your phone number

Guide: Unlocking an O2 phone to use a different SIM card 

[MI5]

Just complete the request in your MyO2 @Petegardener