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Unblocking a sim

Wendy7
Level 1: Joiner
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I blocked an o2 pay monthly sim. How do I go about unblocking it I’ve rang 202 but they can’t understand my security answer and then cut off. I’ve used live chat with no joy any ideas please.
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O2Sarah
O2 Support
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Hi

 

How has the handset been blocked? Is it asking for a PUK code? If it's gone past this point you'd need to do a SIM swap, through either customer services or in store.

 

 

 

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MI5
Level 94: Supreme
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@Wendy7 

Numbers to try here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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