Unable to view online bill

[Anonymous]

I have raised this issues countless times with O2 and have had responces like.

Most of the time I go round in circles with them as they think somehow that resetting my login details will fix it (!?).

I once got someone helpful that said they will raise a bug with support but I heard nothing back and have been unable case that up.

Problem:

Login to my O2 click 'View my bill' get error page and redirected

"If you are not automatically redirected please click here and try again. If the problem persists please contact the helpdesk and quote - Login Error 2"

 I have tried serveral browsers (IE, Firefox, Chrome) and diffrent workstations / OS's (Win7, WinXP, Debian, Ubuntu)

[Anonymous · Accepted solution]

Hi and welcome.


If you private message @Toby who is site staff he may be able to assist.

[Anonymous]

I have exactly that error for almost 2 years and have given up with tech support. So you fixed it? How?

[MI5]

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@Anonymous wrote:
I have exactly that error for almost 2 years and have given up with tech support. So you fixed it? How?

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I guess they sent a PM to Toby asking for help http://community.o2.co.uk/t5/notes/privatenotespage/tab/compose/note-to-user-id/60444

[Anonymous]

Sorry to ask again, but did this problem ever get solved. I've had technical on the same problem on my account. I pm'd Toby as suggested by bandofbrothers and I'm still waiting for a solution.

[Anonymous]

Normally assistance by @Toby would help resolve this.

We do hear from people who have issues with myo2 and it generally is a glitch and self resolves.

What have 02 on 202 said ?

[Anonymous]

Conversing by email with Social queries. Last heard from them Sat 5th April that it is high priority. I was told on 25th March it was all resolved and of course it was not. Not too confident.