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Unable to use data

Anonymous
Not applicable

on ‎24-05-2016 10:51

on ‎24-05-2016 10:51

Hi,

 

I've recently purchased an O2 Pay&Go SIM, I chose the international SIM. My current balance is just over £29 but I cannot use data. I have sent ACTIVE to 2020 but have not received any updated settings. Can anyone help?

 

Thanks,

E

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Bambino
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on ‎24-05-2016 10:54

on ‎24-05-2016 10:54

@Anonymous What phone do you have? Do you have your mobile data switched on in your settings?

I DO NOT WORK FOR O2



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MI5
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on ‎24-05-2016 10:57

on ‎24-05-2016 10:57

Check your phones apn's against those listed here http://www.geeksquad.co.uk/articles/o2-apn-settings
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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