on 13-01-2017 11:39
Hi, I had sytuation when I been on holiday and my direct debt didn't go trough, O2 blocked my tariff data and calls, when i back from holiday i paid full bill with extra charges and still I can't use data and also calls what should i do now?
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on 13-01-2017 11:50
If still not working give customer services a call from a landline or other o2 phone http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 13-01-2017 11:58
You do need to call them and ask them to manually reconnect you if the system doesn't do it automatically. Bear in mind the system updates midnight every night.