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Unable to start a team game in Colopl Rune Story Japan

evantkh
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Here is a link to this app.

https://play.google.com/store/apps/details?id=jp.colopl.wcat

 

The problem is cannot start a team game with the O2 mobile network.

 

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evantkh
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If the problem is the permission of the internet, I should not be able to start the app anyway because it need internet to start.

 

If the problem is other permissions, I should not be able to start run that game properly over WiFi, but it works well on WiFi.

 

Certainly has nothing to do with permissions.

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evantkh
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One update. It works properly if I connect to a WiFi or a VPN Server through O2 mobile network, but not directly with O2 mobile network.

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evantkh
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Please fix it.

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evantkh
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Please help. It doesn't seem to be an account specific issue.

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Cleoriff
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Not sure anyone can help further @evantkh. You have been given a lot of advice on the forum...if no-one is using the same game then you are stuck really. Is there any other specific gaming forum you could ask for advice? Such as this one? http://forums.runestorygame.com/

Veritas Numquam Perit

Girl in a jacket
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evantkh
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It is a problem specific to O2 mobile network.

It works everywhere else where I have tested, including a university network in UK and also some public and private WiFi hotspots in UK, and even it works when I establish a VPN connection(to somewhere in UK) before playing over O2 Mobile network.

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MI5
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But we are just customers like yourself so we can do nothing.
You need to contact cs for technical account help http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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evantkh
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@MI5 wrote:
But we are just customers like yourself so we can do nothing.
You need to contact cs for technical account help http://www.o2.co.uk/contactus


I tried already but they are sticking with customer problem but not on the network itself, without any analysis of the actual network activity for tracing the reason.

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evantkh
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@Cleoriff wrote:

Not sure anyone can help further @evantkh. You have been given a lot of advice on the forum...if no-one is using the same game then you are stuck really. Is there any other specific gaming forum you could ask for advice? Such as this one? http://forums.runestorygame.com/


Thanks for the link. I will try to see if they are able to do anything on it.

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jonsie
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