Unable to send texts

[Inklid]

I can't send texts or connect to mobile data. Been like this for about 2 weeks. Everything else is working fine. I have turned phone off and on several times. I had an outstanding bill, which I guess may be the cause, but paid it yesterday and it is showing on my account as having been paid. Still can't send texts and no mobile data.

[Cleoriff]

@Inklid 

It can take 24-48 hrs to come back on. However, it's the weekend so nothing will happen yet.

This looks like something you’d need to call O2’s customer service team about – give them a call on 202

or 0344 809 0202 (or Payment management number -0800 902 0217 )

Or you can message O2 on social media on Instagram https://o2uk.co/O2CIG), Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW). 

[Exosome72]

Not tested data but SMS is diabolical, been awful for a couple of days.