Unable to send MMS from Galaxy note 20 ultra

Gumi · ‎29-10-2020

So I am looking for any information on getting MMS available, as it is not working on my note 20 ultra. When trying to send a picture, it notifies me that "MMS are not supported by this network". I have tried to use the article from o2 on how to add manual MMS however this has not achieved anything. Any help would be useful!! https://www.o2.co.uk/help/phones-sims-and-devices?page=device/samsung/galaxy-note-20-ultra-5g/topic/...

Cleoriff · ‎29-10-2020

@Gumi

Make sure your phone isn't in flight mode. Also mobile data, turn off and back on again.

Reboot the phone and see if that works.

If not reset all network settings.

Veritas Numquam Perit

Bambino · ‎29-10-2020

@Gumi To add to the good advice from @Cleoriff, if you don't want to waste your data allowance sending MMS, send via WhatsApp or Facebook Messenger which are both free.

I DO NOT WORK FOR O2

MI5 · ‎29-10-2020

MMS are chargeable so won't send if you have a spend cap Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎29-10-2020

@Gumi I forgot to add that WhatsApp and Facebook Messenger would be free to use if using them over WiFi.

I DO NOT WORK FOR O2

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