on 05-03-2021 17:13
I called support at 2pm about poor downloading times and the phone cutting off half way thorugh calls.
The call staff said that she will reset my hand set as it said i was useoing a smartphone and not an iphone 11 max as i am.
Shortly after she asked me to turn my phone off and wait then reboot it.
Since ive done this ive not been able to receive or make calls - can you please check my handset is still attached to your systems as people are emailing me beleiving ive been cutoff. By the way my account isnt in default or owes monie.
Please assist with this issue
on 05-03-2021 17:21
on 05-03-2021 17:34
on 06-03-2021 13:49